Refund policy
Return & Refund Policy
We want you to love your purchase! If for any reason you are not satisfied, please review our return policy below.
Unopened Products
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We accept returns of unopened, sealed supplements within 30 days of delivery.
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To qualify, the item must be in its original packaging and in resalable condition.
Opened or Used Products
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For health and safety reasons, we cannot accept returns of opened or used products.
Damaged or Incorrect Orders
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If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We will replace or refund your order at no cost.
Return Shipping
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Customers are responsible for return shipping costs, unless the return is due to our error (damaged/incorrect item).
Refund Processing
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Once your return is received and inspected, we will notify you by email.
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Approved refunds will be issued to your original payment method within 5–7 business days.
How to Start a Return
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To initiate a return, please email us at GibsonRxEssentials@Gmail.com with your order number and reason for return.